We want you to have a valuable and satisfying learning experience on our platform. If you are not satisfied with a course purchase, please review our refund policy below:

1. Eligibility for Refunds

You may request a refund if all of the following conditions are met:

• The request is made within 7 days of the purchase date.

• You have not completed more than 20% of the course content.

• The course was purchased directly through our platform (not through third-party providers or partners).

2. How to Request a Refund

To request a refund:

• Email us at [support@albusiness.net] with your registered email address and the course title.

• Please include the reason for your refund request to help us improve our offerings.

3. Processing Time

• Refunds are typically processed within 5–10 business days after approval.

• Refunds will be issued to the original payment method used at the time of purchase.

4. Non-Refundable Items

Refunds will not be issued for:

• Courses accessed through a promotional offer or at a discounted bundle price

• Subscription plans after the billing cycle has started

• Certificates, downloadable materials, or add-ons purchased separately

• Course access acquired through a third-party platform

5. Special Circumstances

If you believe your case deserves special consideration (e.g., accidental purchase or technical issues), please contact our support team. We review each request individually and aim to resolve concerns fairly.

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If you have any questions about this policy, feel free to reach out to our support team at [support@albusiness.net]. We’re here to help!